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Faisal is Chief Technology Officer, responsible for global technology as well as building Staples’ digital channels and leading e-commerce efforts across the company. He joined Staples in May 2013.
Masud has over a decade of digital experience, building end-to-end, global e-commerce solutions that have driven growth and improved the customer experience. He joined Staples from Groupon, Inc., where he was vice president and general manager, responsible for managing Groupon Goods’ strategy and execution in over 35 countries.
Prior to joining Groupon, Masud was head of global shipping and cross-border trade for eBay-PayPal, where he designed and managed a global shipping platform, which made eBay’s marketplace selection available worldwide. Previously, he was general manager, worldwide warehouse deals and global sourcing, with Amazon, where he led the development and implementation of a new retail storefront and managed the overall strategy for Amazon’s trade-in platform traffic generation, customer acquisition and pricing policy. Masud holds a Bachelor of Science degree in business administration from Southeastern University.