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Staples Expands Mobile Phone Water Damage Recovery Nationwide, Offering Solutions for Top Customer Issues

Staples expands TekDry ® to 600 stores featuring mobile phone repair; TekDry founders appear on ABC’s Shark Tank ® on Friday, October 7

Wednesday, October 5, 2016 1:30 pm EDT

Dateline:

FRAMINGHAM, Mass.

Public Company Information:

NASDAQ:
SPLS

@Staples announces expansion of #mobile phone repair services w/ @TekDry in 600 stores by mid-November.

FRAMINGHAM, Mass.--(BUSINESS WIRE)--Staples, Inc. (NASDAQ: SPLS) today announced the expansion of its mobile phone repair services with the TekDry ® water damage recovery service added to 600 stores nationwide by mid-November.

Staples offers customers the total solution for mobile phone repair to solve their top two issues: water damage and cracked screens. Staples will expand its water damage recovery service from 82 to 600 stores making it the largest national retail partner offering TekDry services and providing customers a risk-free option to repair water damaged mobile phones.

“We understand our customers need quick and effective solutions for mobile phone repair,” said Peter Scala, executive vice president, merchandising, Staples. “We’re thrilled to team up with TekDry to make Staples the largest retailer that offers a risk- and hassle-free option to repair water damaged mobile phones so our customers can get up and running quickly while preserving personal data. The expansion of TekDry to more Staples stores ensures that our customers will have quick and easy access to this tech saving solution.”

TekDry is a risk-free option that will fix a water damaged mobile phone in about 30 minutes for $69.99 or the service is free. While mobile phone users have tried many ways to repair a water damaged phone, including placing it in rice, they are often unsuccessful. Instead, shut off the phone, refrain from plugging it in, and take the phone to a Staples store offering TekDry services. The in-store TekDry water removal machine will remove 100 percent of the water.

Learn more about this amazing technology when TekDry founders appear on Shark Tank® Friday, October 7 at 9:00pm EDT on the ABC Television Network.

“We’re excited about this opportunity to grow TekDry within Staples stores and help customers solve one of their most common phone problems,” said Craig Beinecke, co-founder and vice president of sales, TekDry and Shark Tank entrepreneur. “We founded TekDry to make device repair easier, more effective and all around faster for people.”

Other benefits of TekDry include: data preservation, stays within common manufacturer specifications, doesn’t require device disassembly, and is more affordable than replacement costs. In addition to mobile phones, the TekDry machine can repair other devices from water damage.

“Teaming up with TekDry founders and Shark Tank entrepreneurs is a win-win for Staples,” said Scala. “Not only do we provide our customers a solution that will save their device, but we’re also helping entrepreneurs grow their business.”

To find a Staples store with TekDry services closest to you, please visit: www.staples.com/wetphone

About Staples, Inc.
Staples retail stores and Staples.com help small business customers make more happen by providing a broad assortment of products, expanded business services and easy ways to shop, all backed with a lowest price guarantee. Staples offers businesses the convenience to shop and buy how and when they want - in store, online, via mobile or though social apps. Staples.com customers can either buy online and pick-up in store or ship for free from Staples.com with Staples Rewards minimum purchase. Expanded services also make it easy for businesses to succeed with in-store Business Centers featuring shipping services and products, copying, scanning, faxing and computer work stations, Tech Services, full-service Print & Marketing Services, Staples Merchant Services, small business lending and credit services.

Staples Business Advantage, the business-to-business division of Staples, Inc., helps mid-market, commercial and enterprise-sized customers make more happen by offering a curated assortment of products and services combined with deep expertise, best-in-class customer service, competitive pricing and state-of-the art-ecommerce site. Staples Business Advantage is the one-source solution for all things businesses need to succeed, including office supplies, facilities cleaning and maintenance, breakroom snacks and beverages, technology, furniture, interior design and Print & Marketing Services. Headquartered outside of Boston, Staples, Inc. operates throughout North and South America, Europe, Asia, Australia and New Zealand. More information about Staples (NASDAQ: SPLS) is available at www.staples.com

Contact:

Staples, Inc.
Kaleigh Sands, 508-253-1050
Kaleigh.Sands@staples.com
or
Carrie McElwee, 508-253-1405
Carrie.McElwee@Staples.com

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